Customer Reviews

Markesha Harrington.

February 2021

Don the salesman is totally different from the rest I’ve talked to atleast 10 the past week. He was upfront and honest and very patient and super nice. I got such a much better understanding of water systems thanks to him!

Rick Jones.

January 2021

We have been customers of Superior Water for approximately 20 years and always very satisfied with their service. Today, however, I dealt with two employees that I wish to recognize for exceptional service. Allow me to share my experience….These two employees, Cindy and Beloved are exceptional examples of outstanding service.Thank you, the Joneses

Scott Moorhead.

December 2020

I have been doing business with Superior Water for over 38 years. Recently we had them rebuild our ORIGINAL unit. After a short while we were having issues with it and Superior sent a tech who found and removed some debris and closed it up. A week later the same problem came up and then they sent Todd. He understood the problem and went through the entire unit even after finding suspect debris in the system. He was thorough and competent with a great attitude. I have confidence that his going beyond the initial request has fixed the problem. Thank you Todd for a good job. And thank you Ken for making sure this was resolved.

Daniel P.

August 2020

Starting with all the ladies at the front counter; great team! Don my sales pro was very knowledgeable and took the time to explain the products. My install team was the BEST (Bill/Monty/Ed) all great ambassadors of your company. Professional and appreciative of our business. The equipment looks great and they even killed the weeds where the system was installed.
I highly recommend your company and we love our water!!! Thank you Superior!!!

Jessica D.

Bill and Ed did a great job with the installation. They were professional and polite from beginning to end. They answered all our questions and even educated us on how to maintain the system.

Alison R.

We have a home we purchased in 2000 which had a Kinetico water softener system in it that wasn’t working when we moved in. We contacted Superior Water Conditioning and they sent Todd out to review the system and get it running properly. Best decision we made for the new home. Soft water means less toilet cleaning (woohoo!) and we also use less soap, shampoo, laundry and dish detergent, and everything rinses out beautifully. Todd has been with them for a long time and he’s professional, courteous, and friendly. It was installed when the home was built in 1995 and it’s still working great in 2020!

Nancy B. in Clearwater, FL

Repair or Service a Water Treatment & Purification System

Eric was really great. He wanted to be sure everything was set after doing the carbon re-bed. He felt the water was not soft enough when tested. He went back to loosen the salt several times and kept testing until it was right. He also suggested I call the company to make sure they wouldn’t put more salt in right away. He cares.

Bob A. in Lutz, FL

Repair or Service a Water Treatment & Purification System

Great service, walked in to their office at 8:00am on a Saturday and they had 4 people at front, a tech available and owner there as well! Where can you go to get this type of service? And on a Saturday!!! Would never go anywhere else!!!!

Glenn S. in Tampa, FL

Repair or Service a Water Treatment & Purification System

The service tech beloved was very friendly and well experienced in What he was doing!

Tim B. in Riverview, FL

Install or Replace a Water Treatment & Purification System

Bill & Ed were completely professional, and extremely efficient. They were on time and explained everything they did and were going to do. I couldn’t be more satisfied with their work.